Contact

Start with the work that needs to be done.

One initial conversation is enough to quickly determine whether the assignment fits Pafuli’s services. No long form or file upload is required.

01

Phone

Phone line coming soon

For a short discussion of the need and to confirm the next step.

02

Email

Project email coming soon

For RFQs and procurement information. No sensitive files during first contact.

03

Hours

Service hours to be confirmed

Special work windows are established in the engagement.

01

Prepare four points

Need

The concrete outcome the organization wants.

Scale

Approximate number of devices, files, records, users, or sites.

Location

On-site, remote, or a combination.

Timing

Target date and any required work window.

02

Protect information during first contact

Do not send personal, confidential, system-access, or client-file information in the first call or email. An appropriate channel will be agreed if the project requires secure exchange.

Questions

Common questions

What if I do not know the right service category?

Simply describe what needs to be done. Pafuli will determine whether it fits its capabilities or should be directed elsewhere.

Is the call a quotation?

No. The first conversation is for understanding the need. Scope, price, and terms must be agreed in writing before work begins.